Privacy Policy

Last updated: May 2024

1. Information We Collect

We collect information you provide directly to us, such as when you make a purchase, subscribe to our newsletter, or contact us for support. This includes:

• Name and email address
• Billing and payment information (processed securely via Stripe/PayPal)
• Country of interest for relocation guides
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Process your purchases and deliver your PDF guides
• Send order confirmations and download links
• Respond to your questions and provide customer support
• Send you updates and promotional materials (with your consent)
• Improve our website and services

3. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Stripe and PayPal for payment processing
• Service providers who assist in operating our business
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information. Payment processing is handled entirely by Stripe and PayPal, who are PCI-DSS compliant.

5. Cookies

We use cookies to improve your browsing experience. You can choose to disable cookies in your browser settings, though this may affect some website features.

6. Your Rights

You have the right to access, update, or delete your personal information. Contact us at privacy@freshstart.com to exercise these rights.

7. Contact Us

For any privacy-related questions, please contact us at privacy@freshstart.com.